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Frequently Asked Questions

(1) What are your hours of operation? The clinic is open from 7:00 AM to 9:00 PM on Monday through Friday, and from 1:00 PM to 5:00 PM on Saturday & Sunday.  Yes!  Even on Sunday!

(2) Can I just walk in or do I have to make an appointment?  You can walk-in, but it would be preferred if you make an appointment.  To make an appointment, simply call 407.412.6569 or 877.801.4086.

(3) What does your mobile units do?  Our mobile units help us "meet people where they are."  They also increase our reach throughout the state of Florida. Our mobile units provide rapid HIV testing, blood pressure check, blood sugar check, weight check, and we can talk to you about our clinic services either for treatment or prevention through PrEP.

(4) Where can I find out where the mobile unit will be?  Simply look at the calendar in our site's outreach page. 
Go to  

(5) What is PrEP? PrEP (pre-exposure prophylaxis) is medicine that reduces your chances of getting HIV from sex or injection drug use. When taken as prescribed, PrEP is highly effective for preventing HIV.

(6) What can Positive Assistance test when it comes to Sexually Transmitted Infections (STIs)?  We do the f

  • Syphilis (can be same day results or can take up to 2 weeks for results)

  • Chlamydia (results in 30 minutes)

  • Gonorrhea (results in 30 minutes)

  • Hepatitis (A,B,C) (takes up to 2 weeks for results)

  • Trichomonas (takes up to 2 weeks for results)

  • HIV (results in 15 minutes)

  • Herpes Simplex I and II (takes up to 2 weeks for results)

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