PRIVACY POLICY.
At Positive Assistance, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.
1. Information We Collect
We collect personal information when you:
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Sign up for services, including HIV testing, PrEP, STI screening, and other healthcare services.
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Subscribe to our newsletter or request information.
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Contact us directly via phone, email, or through the website.
The information we collect may include:
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Name, email address, and phone number.
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Health information necessary to provide services, such as medical history, testing results, and treatment plans.
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Non-personal data such as your browser type and IP address for improving the user experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide you with the healthcare services you request, including scheduling appointments and delivering test results.
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To communicate with you about your health, appointments, or our services.
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To improve our services and website by analyzing user behavior and preferences.
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To send updates and newsletters if you subscribe (you may opt-out at any time).
3. Sharing Your Information
We will not share your personal information with third parties, except in the following cases:
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With your consent: We will only share your information when you give explicit consent.
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For service provision: We may share your information with healthcare providers or third-party service partners when necessary to deliver the services you request.
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For legal reasons: If required by law or to protect the safety, rights, or property of Positive Assistance, our users, or others.
4. Data Security
We take the protection of your personal information seriously and implement security measures to prevent unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
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Access and review the personal information we hold about you.
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Correct or update your information.
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Request deletion of your personal information, except where retention is required by law or necessary for the provision of services.
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Opt-out of marketing communications.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their respective privacy policies.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Positive Assistance
Email: info@positiveassistance.org
Phone: (877) 801 40 86